RACQ is withdrawing from the CTP insurance scheme on 1 October 2023, but motorists and claimants remain supported. Learn more including how to change CTP insurer.
In this section
Claims management standards – prior versions
Use the following table to view previous versions of Claims management standards and Explanatory notes .
Claims management standards
Document name
Document short name
Link to PDF
Date published
Surveillance
CMS 510
CMS 510 Surveillance (PDF, 197KB) 1 February 2021
Document name
Document short name
Link to PDF
Date published
Explanatory notes
EN
Explanatory notes (PDF, 256KB)1 February 2021
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