Market research

Motorist research

Since 1999, we have commissioned a survey of general motorists and new car buyers about CTP insurance. See the summaries below.

Qualitative motorist research

In December 2018, we commissioned qualitative research to gain a deeper understanding of Queensland motorists. Read the key findings below.

Claim farming research

In August 2018, we commissioned market research to understand Queenslanders’ experience and perceptions of claim farming. Read the key findings below.

Claimant research

We also survey people who make CTP insurance claims, to gain feedback on their satisfaction with the claim process. Read the insights below.

Last modified 1 July 2020

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