Help with Online treatment plan

Treatment providers, discover how to complete an Online treatment plan:

Six steps to completing a treatment plan online

Login and register


Login and register on the Queensland CTP claim portal.

Complete the Online treatment plan


Please complete all sections of the Online treatment plan.

Digitally sign the form


Use the digital signature function to sign the form.

Upload necessary documents


Upload any additional supporting documentation, such as doctor referrals, treatment records or outcome measures.

Submit the Online treatment plan


After you have completed the Online treatment plan and have uploaded any documents, press ‘Submit’ and the treatment plan will be securely delivered to the CTP insurer.

Receive insurer decision


The insurer will communicate a decision within 10 calendar days of receipt. However, you can contact the CTP insurer at any time if you have questions or concerns regarding the patient’s rehabilitation.

Last modified 24 August 2021


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Hello, I'm Andi. I'm here to help you with your CTP related enquiries.