Currently there are three insurers licensed to provide Compulsory Third Party (CTP) insurance in Queensland.
If you’re seeking information about CTP insurance for an Australian state or territory other than Queensland, please see Interstate accidents and CTP authorities.
Below are the contact details for Queensland’s licensed CTP insurers, along with information on former insurers.
Queensland CTP insurer contact details
AAI Limited (trading as Suncorp)
- Telephone: 13 11 60
- Email: qldctpclaims@suncorp.com.au
- Website: www.suncorp.com.au/insurance/ctp
- Address:
- Level 23, 80 Ann Street, Brisbane QLD 4000
- GPO Box 1453 Brisbane QLD 4001
Allianz Australia Insurance Limited
- Telephone:
- CTP Product and Quotes enquiries: 1800 816 868
-
CTP Injury Claims enquiries: (07) 3023 9014
- Email: allianzctp_helpline@allianz.com.au
- Website: https://www.allianz.com.au/ctp-insurance/qld.html
- Address:
- Level 6, 345 Queen Street, Brisbane City QLD, 4000, Australia
- GPO Box 2226, Brisbane QLD 4001
QBE Insurance (Australia) Limited
- Telephone:
- QBE Insurance (Australia) Limited Brisbane: (07) 3859 5666
-
CTP Injury Claims enquiries: (07) 3031 8418
- Email: myctpclaim@qbe.com
- Website: www.qbe.com/au/green-slip-insurance/ctp-queensland
- Address:
- Level 18, 300 George Street, Brisbane QLD 4000
- GPO Box 1072, Brisbane QLD 4001
Previously licensed insurers
RACQ Insurance Limited (trading as RACQ Insurance)
RACQ stopped providing new CTP insurance policies from 1 October 2023. However, RACQ will continue to be responsible for the management of all existing Queensland CTP claims and new claims from policies sold before 1 October 2023.
- Telephone:
- CTP Claims Enquiries: 1800 680 076
- CTP Policy Enquiries: 13 19 05
- Email: ctpclaims@racq.com.au
- Website: www.racq.com.au/insurance/get-insurance/ctp-insurance
- Address:
- 2649 Logan Road, Eight Mile Plains QLD 4113
- PO Box 3004, Logan City DC QLD 4114
Insurance Australia Limited (trading as NRMA Insurance)
On 1 January 2014, NRMA ceased to operate as a licensed CTP insurer in Queensland. However, NRMA will continue to be responsible for the management of all existing Queensland CTP claims and new claims from policies sold before 1 January 2014.
- Telephone: 1800 032 220
- Email: qldctp@iag.com.au
- Website: www.nrma.com.au
- Address:
- Level 12, 189 Grey Street, South Brisbane QLD 4101
- GPO Box 5730, Brisbane QLD 4001