The Motor Accident Insurance Commission (MAIC) has recently partnered with the Gold Coast University Hospital (GCUH) to fund an evaluation of the Trauma Service Follow Up program.
The Trauma Service Follow Up program contacts major trauma patients via phone at six and 12 months post hospital discharge. The project aims to enhance patients access to healthcare services post-discharge, coordinate patient care and provide mental health supports to its cohort of trauma survivors, with enhancements in care resulting in increased trauma survival rates.
GCUH, as a Level 1 Major Trauma Centre, implemented Trauma Service Follow Up in 2019. MAIC’s funding will support a retrospective evaluation of this program, assessing its performance as a relatively new area of patient care. It will also help to identify opportunities to guide future improvements in service delivery and patient outcomes.
This retrospective evaluation will be conducted over a two-year period, with an expected participant pool of up to 1,000 patients and a specific emphasis on those impacted by road trauma.