New year, new website interface

This year, the MAIC team unveiled a suite of strategic enhancements to our website. It’s part of our commitment to continuous website improvement to align with contemporary best practices and…
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Improving the claims experience

Digitisation can offer myriad benefits to individuals lodging Compulsory Third Party (CTP) insurance claims and service providers who facilitate claims. Over the past year, we have developed an online claim…
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COVID makes the case for telehealth

The effects of COVID-19 have impacted the way many health services operate and deliver care to patients, with the majority incorporating aspects of telecommunication technologies. Telehealth services have become more important in continuing to…
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Car crash scamming, one year on

Insurance Commissioner Neil Singleton said community members were assisting MAIC with a number of active investigations under the new car crash scammer laws that were passed in December 2019. “Scammers…
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