The Motor Accident Insurance Commission, in consultation with insurers and health professionals, has developed rehabilitation standards for Queensland CTP insurers to ensure an injured person who has lodged a CTP claim receives timely, appropriate and reasonable rehabilitation, regardless of which CTP insurer is involved.
- to provide CTP insurers with best-practice industry standards when providing rehabilitation to injured people with CTP claims;
- to promote a culture of continuous improvement amongst CTP insurers in meeting their rehabilitation obligations; and
- to encourage a consistent approach to rehabilitation within and between CTP insurers.
The Standards should be read in conjunction with the appropriate governing legislation.