Car crash scamming, one year on

Insurance Commissioner Neil Singleton said community members were assisting MAIC with a number of active investigations under the new car crash scammer laws that were passed in December 2019.

“Scammers have been reported to be adapting their fraudulent business model seeking new ways to find and target new victims” Mr Singleton said.

“They appear to be trying different ways to get people’s private information, but no matter what tactics they use, ‘claim farming’ is illegal.

“I urge industry and the community to be alert to these scams and help us prevent this from occurring,” Mr Singleton said.

Car crash scamming offences have a maximum penalty of around $40,000 for an individual and $200,000 for a corporation.

“There are many different types of industries that intersect with car crashes, across the spectrum from insurance, legal, transportation, emergency services and allied health – so it’s important we make sure everyone is protected from these malicious practices.” Mr Singleton said.

“No matter how the fraudulent business model changes – a scam is a scam. Where the scam involves CTP claims, MAIC will act against the scammers and anyone who engages with them.”

“I strongly encourage anyone who has been contacted by one of these car crash scammers to get in touch with MAIC and report it,” Mr Singleton said.

Report scammers via or 1800 CTP QLD (1800 287 753) or view the latest data (PDF, 2.3MB) on our car crash scammer reforms.

Last modified 8 December 2020


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