Treatment providers, discover how to complete an Online treatment plan:
- see the 6-step process below
- view our frequently asked questions
- contact us and we’ll be happy to assist.
Six steps to completing a treatment plan online
Login and register
1
Login and register on the Queensland CTP claim portal.
Complete the Online treatment plan
2
Please complete all sections of the Online treatment plan.
Digitally sign the form
3
Use the digital signature function to sign the form.
Upload necessary documents
4
Upload any additional supporting documentation, such as doctor referrals, treatment records or outcome measures.
Submit the Online treatment plan
5
After you have completed the Online treatment plan and have uploaded any documents, press ‘Submit’ and the treatment plan will be securely delivered to the CTP insurer.
Receive insurer decision
6
The insurer will communicate a decision within 10 calendar days of receipt. However, you can contact the CTP insurer at any time if you have questions or concerns regarding the patient’s rehabilitation.