What is CTP insurance?
CTP insurance indemnifies vehicle owners and drivers who are legally liable for personal injury to any other party in the event of a motor vehicle accident. Your CTP insurance will cover you for personal injury caused by, through or in connection with the use of the insured vehicle in incidents to which the Motor Accident Insurance Act 1994 applies. It will cover you for claims made against you by other road users such as drivers, passengers, pedestrians, cyclists, motorcyclists and pillion passengers.
What does third party mean?
There are three parties to CTP. The first party is the owner/driver of the vehicle ‘at fault’. The second party is the CTP insurer of the vehicle ‘at fault’. The third party is the injured person.
Who can claim CTP compensation?
Any person injured in a motor vehicle accident in Queensland due to the fault (total or partial) of the driver, owner or another person insured by the at-fault vehicle’s CTP insurer.
See Who can make a claim for more information.
Does CTP insurance cover damage to property or other vehicles?
No. CTP insurance only covers personal injury resulting from a motor vehicle accident.
What if I don’t have CTP insurance?
CTP insurance is compulsory and a condition of motor vehicle registration. If an accident occurs involving a vehicle without registration and CTP insurance, the driver and owner may be financially liable for the damages paid to the injured person. In addition, owners and drivers of unregistered vehicles face hefty fines.
Do I need to purchase a separate CTP insurance policy for my trailer?
No. See Trailers for more information.
Is CTP insurance good value?
Unlike many other types of insurance, CTP provides unlimited indemnity to the insured. Benefits paid to the injured party depend on the extent of the injuries and can include the cost of ambulance, hospital and medical treatment, rehabilitation, loss of income and long-term care. Limits may apply with respect to loss of income (the upper limit being three times average weekly earnings per week) and limits may apply in certain circumstances regarding the payment of legal costs.
Who sets the CTP premiums?
Licensed CTP insurers (currently QBE, Allianz and Suncorp) determine their respective premium rates for each vehicle class every quarter within upper and lower limits set by the CTP regulator, the Motor Accident Insurance Commission (MAIC).
MAIC does not set premiums but ensures that the premiums filed by insurers are sufficient to meet the cost of injury claims and cannot exceed the maximum limit.
See CTP insurance premiums for more information.
Can I change my CTP insurer?
Yes. See Changing Insurer for more information.
How do I find out my current insurer?
Use the CTP insurer search tool on the Motor Accident Insurance Commission’s website to quickly find who is your CTP insurer. You will also find it on your vehicle registration or registration renewal documents.
How do I compare insurers?
You can compare insurers using the CTP Premium Calculator or contacting your preferred CTP insurer directly.
How much do insurers charge for premiums?
Visit the CTP Premium Calculator to find out what premium each CTP insurer charges for each vehicle class, period and GST-registered status.
Why should I review my CTP insurance?
Switching insurers could save you money or provide access to better customer service and value-added benefits.
Insurers may offer additional benefits or discounts on other types of insurance products when bundling with CTP insurance.
What if my registration is not due for renewal for some time?
When you get your registration renewal reminder, it is a good idea to compare insurers using the CTP Premium Calculator as CTP premiums may have changed.
QBE, Allianz and Suncorp provide CTP insurance in Queensland and individually determine their premium rates every quarter for each class of motor vehicle.
Why is my premium still increasing?
Increases in premium are never welcomed and the government is committed to addressing cost of living pressures, but insurers need to charge an appropriate premium to reflect the risks they are underwriting and importantly, premiums need to be sufficient to meet the expected cost of claims.
Can I get a discount on my CTP insurance premium?
Discounts on CTP insurance premiums are not permitted under the Motor Accident Insurance Act 1994. This is because insurers need to charge an appropriate premium to reflect the risks they are underwriting and importantly, premiums need to be sufficient to meet the expected cost of injury claims.
However, some insurers may offer other incentives for choosing them such as gift cards, or discounts on other insurance products such as home insurance or comprehensive car insurance.
In limited circumstances, concessions on the registration fee may be permitted by the Department of Transport and Main Roads.
Do GST credits apply to CTP?
See GST for more information.
Why are CTP premiums different for each vehicle class?
Vehicles are grouped into 25 classes based on the type of vehicle and its purpose of use. Insurers file their premiums for each of the 25 vehicle classes every three months. Owners of vehicles within a particular class pay the same premium irrespective of the age, gender, driving history or financial circumstances of the owner or driver.
Premiums for each class are determined based on several factors, including the frequency and cost of claims for that class.
Spreading the risk exposure for insurers across each vehicle class provides equality and affordability for all motorists.
It is my first time registering my vehicle. Do I need to nominate a CTP insurer?
If you are registering a vehicle for the first time, you will be required to nominate your preferred CTP insurer and pay the CTP insurance premium upon registering your vehicle.
I have been injured in a motor vehicle accident. Am I covered by CTP insurance?
If you have been injured in a motor vehicle accident that wasn’t your fault, you may be able to make a CTP claim against the CTP insurer of the vehicle which caused the accident. You may be able to claim for things like the cost of medical expenses, rehabilitation treatment, loss of income and pain and suffering.
To learn more about CTP insurance and to make a claim see All about claims.
If you sustain a serious injury and meet eligibility requirements, you may be able to receive necessary and reasonable care and support under the National Injury Insurance Scheme (NIISQ) regardless of who caused the accident. To learn more visit the NIISQ website.